The Help Desk Toolkit 2.5



Publisher Description



The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization's Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

About The Help Desk Toolkit

The Help Desk Toolkit is a free trial software published in the Other list of programs, part of Business.

This program is available in English. It was last updated on 19 March, 2024. The Help Desk Toolkit is compatible with the following operating systems: Linux, Mac, Other, Unix, Windows, Windows-mobile.

The company that develops The Help Desk Toolkit is Ovitz Taylor Gates. The latest version released by its developer is 2.5. This version was rated by 10 users of our site and has an average rating of 2.4.

The download we have available for The Help Desk Toolkit has a file size of 4.19 MB. Just click the green Download button above to start the downloading process. The program is listed on our website since 2006-06-20 and was downloaded 594 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the The Help Desk Toolkit as malware if the download link is broken.

How to install The Help Desk Toolkit on your Windows device:

  • Click on the Download button on our website. This will start the download from the website of the developer.
  • Once the The Help Desk Toolkit is downloaded click on it to start the setup process (assuming you are on a desktop computer).
  • When the installation is finished you should be able to see and run the program.



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Users Rating:  
  2.4/5     10
Downloads: 594
Updated At: 2024-03-19
Publisher: Ovitz Taylor Gates
Operating System: Linux, Mac, Other, Unix, Windows, Windows-mobile
License Type: Free Trial