The Help Desk Toolkit 2.5


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4.49 MB
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Publisher Description



The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization's Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

The Help Desk Toolkit is a free trial software application from the Other subcategory, part of the Business category. The app is currently available in English and it was last updated on 2006-06-20. The program can be installed on Win 3.1x, Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows CE, Palm OS 1.0, Palm OS 2.0, Palm OS 2.1, Palm OS 3.0, Palm OS 3.1, Palm OS 3.2, Palm OS 3.5, Palm OS 4.0, Palm OS 4.1, Palm OS 5, Pocket PC, Symbian, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, Mac OS X, Mac Other, Unix, Linux, MS-DOS, BEOS.

The Help Desk Toolkit (version 2.5) has a file size of 4.49 MB and is available for download from our website. Just click the green Download button above to start. Until now the program was downloaded 403 times. We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.

Program Details



General

 
Publisher Ovitz Taylor Gates
Released Date 2006-06-20
Languages English

Category

 
Category Business
Subcategory Other

System requirements

 
Operating systems linux, mac, other, unix, windows, windows-mobile

Download information

 
File size 4.49 MB
Total downloads 403

Pricing

 
License model Free Trial
Price $199.00

Version History



Here you can find the changelog of The Help Desk Toolkit since it was posted on our website on 2015-04-27. The latest version is 2.5 and it was updated on soft112.com on 2017-06-29. See below the changes in each version:

version 2.5

posted on 2006-06-20

added regnow affiliates 75% commission.






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Release Date: 2006-06-20
Publisher: Ovitz Taylor Gates
Operating System: linux, mac, other, unix, windows, windows-mobile